FAQs

Delivery Policy

This Delivery Policy outlines the terms under which orders placed on mintukids.com are delivered within India. It explains delivery responsibilities, timelines, limitations, and procedures related to delays, lost or damaged shipments, and order changes. By placing an order on our website, you agree to the delivery terms described below.

Orders are delivered to the shipping address provided at checkout
Customers are responsible for providing accurate and complete delivery details
Mintu Kids wear shall not be responsible for delivery failures due to incorrect or incomplete address information

Mintu Kids wear shall not be held liable for delays caused by circumstances beyond reasonable control, including but not limited to natural disasters, strikes, lockdowns, operational delays, or courier service disruptions.

Any damage, missing item, or discrepancy must be reported within 48 hours of delivery A clear unboxing video is mandatory for all such claims Claims raised after 48 hours or without video proof may not be accepted

Orders cannot be cancelled once shipped Address changes are subject to order status and courier partner policies

Mintu Kids wear reserves the right to modify or update this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting on the website.

This policy shall be governed and interpreted in accordance with the laws of India, and the courts of India shall have exclusive jurisdiction.

For shipping or delivery-related assistance, please contact us at:
📧 Email: social.MintuKidswear@gmail.com
🌐 Website: MintuKidswear.com